Service Providers

Last updated: Mar 12, 2021

Below is a list of service providers who we may provide access to certain of your Personal Information pursuant to our Privacy Policy. Please contact us at legal@platoteam.com with any questions about this service providers or what type of information we share with them.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Services.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy/update

Amazon Web Services

We use Amazon Web Services to provide certain analytics services. For more information about how Amazon Web Services uses and protects your information, please visit: https://aws.amazon.com/compliance/data-privacy-faq/

Datadog

We use Datadog to provide certain analytics services. For more information about how Datadog uses and protects your information, please visit: https://www.datadoghq.com/legal/privacy/

Payment Processing

We may provide paid products and/or services within the Services. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processing services we work with are:

Apple

For iOS users, Apple provides payment processing made through our mobile application. For more information about the type of information Apple collects, please visit: https://www.apple.com/legal/privacy/en-ww/

Google

For Android users, Google provides payment processing made through our mobile application. For more information about the type of information Google collects, please visit: https://policies.google.com/privacy/update

Miscellaneous

We work with other Service Providers to provide a range of services that help us provide and improve the Services.

Amazon Web Services

We use Amazon Web Services to provide cloud services, including storage, in connection with the Services. Virtually all Personal Information we collect is stored or otherwise processed through Amazon Web Services. For more information about how Amazon Web Services uses and protects your information, please visit: https://aws.amazon.com/compliance/data-privacy-faq/

SendGrid

SendGrid’s email infrastructure services are provided by SendGrid, Inc. For more information on what type of information SendGrid collects, please visit: https://sendgrid.com/policies/privacy/

Jira

We use Jira for bug tracking and issue management. Jira is provided by Atlassian Pty Ltd. And its subsidiaries. For more information on what type of information Jira collects, please visit: https://www.atlassian.com/legal/privacy-policy

Groove

Groove’s email support and ticket tracking services are provided by Groove Networks LLC. For more information on what type of information Groove collects, please visit: https://www.groovehq.com/our/privacy

Google Cloud Platform

We use Google Cloud Platform for cloud infrastructure and analytics services. For more information on what type of information Google Cloud Platform collects, please visit: https://policies.google.com/privacy

Hive

We use Hive for image and public text moderation. For more information on what type of information Hive collects, please visit: https://thehive.ai/privacy